Customer Marketing Manager Special Projects
AI safety and research company building reliable, interpretable, and steerable AI systems, including the Claude product family and developer platform.
Maintainer signals as of 9/25/2026
Funding history
About Anthropic
Anthropic PBC develops frontier AI systems and deploys them through Claude products and the Claude Platform, with a stated focus on safety, interpretability, and steerability.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will lead customer-evidence strategy for high-priority initiatives and identify customers who can substantiate key messages. You will develop customer-storytelling programs, support product launches and campaigns, create proof-point libraries and sales enablement, shape executive narratives, and coordinate approvals for high-profile customer stories.
Requirements
- Strong writing and interviewing skills
- Experience supporting product launches and campaigns with customer proof
- Experience building sales enablement
- Ability to explain technical products in plain language
- Experience working across teams without formal authority
- 7+ years of B2B marketing experience, including product marketing and customer marketing
- Experience with AI or developer tools
- Experience with journalism, editorial, product marketing, or messaging
Responsibilities
- Own customer-evidence strategy for top priorities
- Bring customer feedback to Product Marketing and Sales to improve messaging
- Launch customer programs as priorities shift
- Lead customer plans for major model and product launches
- Partner on customer stories for campaigns
- Build proof-point libraries and sales enablement
- Shape customer narratives for executive communications
- Prioritize customer requests and obtain approvals for high-profile stories
Benefits
- Optional equity donation matching
- Generous vacation
- Parental leave
- Flexible working hours
