Customer Enablement Architect Capability Engineering and AI Adoption
Databricks is a data and AI platform that lets organizations build analytics, AI agents, and applications on a unified, governed lakehouse.
Maintainer signals as of 9/25/2026
Funding history
Investors
About Databricks
Data engineers, analysts, and AI teams use Databricks to process large datasets, build reliable pipelines, and train models on a single governed platform. Users can run SQL analytics, serve ML predictions in real time, and deploy AI agents grounded in enterprise data. Its open lakehouse architecture provides consistent security and governance across analytical and operational workloads.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will create customer enablement strategies, turn customer outcomes into learning plans and capability roadmaps, and coordinate program delivery. You will manage training and adoption performance, engage executives and technical stakeholders, identify capability gaps, and recommend interventions that improve platform adoption.
Requirements
- 5+ years of experience in customer enablement, talent transformation, training, customer success, consulting, or book-of-business management.
- Experience designing, building, and deploying prototypes, automation tools, or technical applications.
- Experience leading enablement programs with sales and technical teams.
- Experience in big data, AI, data science, cloud platforms, or enterprise technology.
- Ability to understand technical curricula and certification requirements.
- Discovery, stakeholder management, presentation, and facilitation skills.
- Commercial insight connecting technical outcomes to P&L levers.
- Experience operating across ANZ markets.
- Willingness to travel as needed.
Responsibilities
- Create enablement strategies aligned to customer segments, priorities, technical maturity, and talent-transformation goals.
- Translate customer outcomes into learning plans, capability roadmaps, and training recommendations.
- Coordinate scheduling, communications, program quality, and execution of customer development plans.
- Manage and report training bookings, revenue, learners, credentials, and adoption performance.
- Represent customer needs for regional enablement, curriculum, and certification priorities.
- Identify capability gaps affecting platform adoption and develop targeted interventions.