Crypto Operations Intern

Robinhood helps users invest in stocks, ETFs, options, and cryptocurrencies through commission-free trading with no minimum account requirements.

Maintainer signals as of 9/2/2026

United States
About Robinhood

Robinhood helps retail investors access financial markets through commission-free trading of stocks, ETFs, options, and cryptocurrencies. With it, users can invest with no account minimums, earn rewards through retirement accounts with matching contributions, and access advanced trading tools. Robinhood democratizes investing by making financial markets accessible to everyone, not just wealthy investors.

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Skills

Candidate Availability

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

You will support critical crypto business functions, including order and execution health, blockchain network performance, and liquidity management. You will troubleshoot customer escalations, identify operational inefficiencies, translate needs into product requirements, and support tools, product launches, and process documentation.

Requirements

  • Currently pursuing an undergraduate degree in a related analytical field
  • Expected graduation date of Winter 2027 or Summer 2028
  • Problem-solving and critical-thinking skills
  • Written and verbal communication skills
  • Operational and product-oriented mindset
  • Data-driven decision-making
  • Interest in crypto, blockchain technology, and emerging financial products

Responsibilities

  • Monitor order and execution health
  • Monitor blockchain network performance and liquidity management
  • Troubleshoot complex customer escalations
  • Support root-cause analysis and prioritize fixes with product teams
  • Identify operational process inefficiencies
  • Translate operational needs into product requirements
  • Provide feedback and test workflows for internal tools
  • Support product launches and feature rollouts
  • Develop process documentation

Benefits

  • Quarterly lifestyle wallet for wellness, learning, and development
  • Access to AI tools and continuous AI skill-building
  • Company holidays
  • Paid time off
  • Sick time
  • Catered meals
  • Fully stocked kitchens
  • Geo-specific commuter benefits