Client Relations Assistant

UniCredit is a pan-European commercial bank serving individuals, businesses and institutions across Italy, Germany, Austria, and Central and Eastern Europe.

Milan, Italy
About UniCredit

UniCredit is a Milan-headquartered European banking group providing corporate, individual and payment solutions to more than 20 million clients. It currently maintains digital-asset capabilities including crypto-linked investment products, asset tokenisation, DLT settlement initiatives and an investment in BlockInvest.

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Skills

Candidate Availability

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

You will be the first point of contact for clients and help them navigate the bank branch. You will use English and other languages in practice, support sales teams, and provide basic services such as issuing payment cards and managing safe-deposit boxes. You will also learn how the bank and its systems operate.

Requirements

  • Czech language proficiency
  • English language proficiency
  • Microsoft Office
  • Computer literacy

Responsibilities

  • Serve as the first point of contact for clients
  • Help clients navigate the branch
  • Support sales teams
  • Provide basic services, including issuing payment cards and managing safe-deposit boxes
  • Learn and use the bank's systems

Benefits

  • Part-time arrangement of up to 20 hours per week
  • Flexible scheduling
  • Option to obtain a MultiSport card
  • Christmas party
  • Sports games