Business Ops Lead - Fintech
Merge helps Web3 companies access banking and payment services by providing APIs that bridge fiat and cryptocurrency ecosystems.
Funding history
About Merge
Merge helps Web3 and crypto companies access traditional financial services by providing API-based banking and payment infrastructure. Users can create bank accounts, send global payments, and convert between fiat and stablecoins through a single integration. Merge addresses regulatory compliance challenges while enabling crypto businesses to operate with tier-1 banking partners.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will own and scale financial, people, customer, and regulatory operations. You will build processes and systems from scratch, manage budgeting and forecasting, improve customer workflows, coordinate regulatory obligations, support organizational planning, and lead cross-functional initiatives in a fast-moving environment.
Requirements
- Experience in a high-growth venture-backed startup
- Experience in a regulated fintech payments banking financial infrastructure or similar industry
- Strong ownership mindset and bias for action
- Experience building processes operating frameworks and scalable systems from scratch
- Ability to work across financial people customer and regulatory operations
- Excellent project management and organizational skills
- Strong analytical and problem-solving abilities
- Outstanding attention to detail
- Ability to operate in ambiguity and make decisions with incomplete information
- Highly adaptable resourceful and execution-focused
Responsibilities
- Build and oversee financial operations including budgeting forecasting cash management vendor payments and reporting
- Partner with Finance on audits controls and strategic planning
- Improve operational efficiency through automation and process design
- Design and improve customer onboarding and operational workflows
- Lead operational escalations and improve service quality
- Coordinate regulatory filings reporting obligations audits and compliance initiatives
- Partner with Legal and Compliance to operationalize regulatory requirements
- Develop internal processes policies and operating rhythms
- Partner with leaders on organizational planning and operational excellence