Business Operations & Strategy Associate

Skills

About the Role

You'll operate as an internal consultant within a core function, helping shape priorities and bring clarity to complex decisions. You'll partner with senior leadership to develop and execute business unit strategies, building business cases to support investment decisions and key strategic initiatives. You'll conduct in-depth quantitative and qualitative analyses to identify trends, risks, and growth opportunities, and analyze customer behavior and business performance to generate actionable insights. You'll define, track, and report on key business metrics and KPIs aligned to strategic goals, manage project timelines and milestones, and help streamline processes across the organization. You'll build relationships across teams, prepare executive-facing materials, and communicate insights clearly to drive decision-making. You'll also scale and maintain the AI repository and automate high-impact workflows to improve efficiency and champion AI adoption across the business.

Requirements

• 2–4 years of relevant experience in strategy consulting, corporate strategy, business operations, business intelligence, or similar roles
• High ownership, strong work ethic, with a bias toward action and execution
• Ability to operate independently and manage multiple workstreams
• Structured problem-solving skills; able to break down ambiguous problems into clear components
• Ability to synthesize complex data into clear insights and recommendations
• Experience in PMO / project management, managing cross-functional workstream
• Strong prioritization skills across multiple competing demands
• Advanced Excel / Google Sheets (modeling, pivots, lookups, scenario analysis)
• Ability to build financial models, forecasts, and business cases
• SQL and data visualization tools (Looker, Tableau, etc.) preferred; Python a plus
• Clear and concise written and verbal communication
• Strong PowerPoint / presentation skills to executive stakeholders
• Ability to build relationships and influence stakeholders across functions
• Experience defining, tracking, and improving key business metrics (e.g., acquisition, conversion, retention)
• Familiarity with growth funnels, experimentation, or performance optimization

Responsibilities

• Operate as an internal consultant within a core function, helping shape priorities and bring clarity to complex decisions
• Partner with senior leadership to develop and execute business unit strategies
• Build business cases to support investment decisions and key strategic initiatives
• Conduct in-depth quantitative and qualitative analyses to identify trends, risks, and growth opportunities
• Analyze customer behavior and business performance to generate actionable insights
• Define, track, and report on key business metrics and KPIs aligned to strategic goals
• Manage project timelines and milestones ensuring accountability across stakeholders
• Help streamline processes and improve how work gets done across the organization
• Build relationships across teams and act as a thought partner to business leaders
• Prepare executive-facing materials, including MBRs, QBRs, and strategic updates
• Communicate insights and recommendations clearly to drive decision-making
• Scale and maintain the AI repository (tools, use cases, best practices) to drive consistent adoption across the business
• Automate high-impact workflows to improve efficiency, reduce manual effort, and enhance decision-making
• Champion AI adoption by partnering with stakeholders to embed AI into core processes

Benefits

• 20 additional flex remote days annually
• 5 Company Wide Office-Optional weeks tied to major holidays
• Generous PTO
• 7 Paid Holidays Annually + 5 Conditional Holidays Annually
• 1 Service Day Annually
• 401k with 3.5% Company Match
• Paid Parental Bonding Leave
• Health, Vision, Dental Coverage
• Life and Disability Insurance Covered 100% by NinjaTrader