VAAS Tecnologia Ltda operates a B2B risk-management platform for fintechs, banks, insurers, and other enterprises. Its platform combines data-source orchestration, configurable workflows, AI agents, collaborative decision tables, and continuous risk monitoring for KYC/KYB/KYE/KYS, compliance, fraud prevention, and credit operations.

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Skills

Api Automation Crm Data Cleansing Data Quality Documentation Fibery Hubspot N8n Spreadsheet Sql Workflow Zapier

Candidate Availability

Hybrid · Florianópolis · Required

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

You will run CRM operations and serve as the commercial team's first point of contact for CRM requests. You will translate process diagrams into properties, rules, and automations; resolve tickets; cleanse data; and keep operating procedures documented in Fibery.

Requirements

Attention to detail and rigor with shared data
Ability to translate flowcharts into rules and conditions
Clear writing and process-documentation habits
Intermediate spreadsheet skills, including filters, lookup formulas, pivot tables, and duplicate identification
Practical CRM experience
Organization, prioritization, and communication skills

Responsibilities

Support CRM users through a structured ticket flow
Resolve CRM adjustments, lists, reports, and user questions
Implement CRM properties and workflows from process diagrams
Clean duplicate, incomplete, and inconsistent data
Maintain periodic data-quality routines
Document recurring operational processes in Fibery

Benefits

30 days of paid leave after one year
Caju meal and transportation allowance for hybrid or onsite workers
Wellhub
Conexa telemedicine and Psicologia Viva
Two monthly nutritionist appointments
Two monthly psychologist appointments
Discounted general practitioner and specialist telemedicine appointments
Dasa exam discounts of more than 15%
Pague Menos pharmacy discounts of 20% to 30%
Free parking
Birthday-month day off

Hiring Process

Application → screening → HR cultural-fit conversation → technical interview with managers → final interview with directors → offer