Billing Operations Specialist

Skills

About the Role

You will prepare daily customer billing and ensure accuracy, consistency, and timeliness in how billing and revenue recognition are handled. You will support month-end and quarter-end close activities and contribute to the integrity of financial reporting. You will partner closely with Sales, Customer Success, Finance, Accounting, Legal, and IT to resolve billing inquiries, ensure contract alignment, and maintain a seamless customer experience. You will also contribute to annual audit readiness, reinforcing compliance and strengthening internal controls. Beyond day-to-day execution, you will identify and implement process improvements that help scale and optimize billing operations as the business grows.

Requirements

• Undergraduate degree in Accounting and/or Finance
• Prior billing experience with a SaaS company is preferred
• Advanced knowledge of Excel
• Detail orientation
• Ability to problem solve
• Ability to work independently and as a team player
• Ability to multi-task and prioritize in a fast-paced environment
• Exceptional time management skills
• Strong communication and interpersonal skills
• Experience with NetSuite is desired but not required

Responsibilities

• Prepare daily customer billing
• Support month-end and quarter-end close activities
• Contribute to the integrity of financial reporting
• Partner with Sales, Customer Success, Finance, Accounting, Legal, and IT to resolve billing inquiries
• Ensure contract alignment and maintain a seamless customer experience
• Contribute to annual audit readiness and strengthen internal controls
• Identify and implement process improvements to scale and optimize billing operations

Benefits

• Variable incentive pay component
• Flexible work options
• Medical insurance
• Dental insurance