Autonomy Applications Engineering Manager
Shield AI is a U.S. defense-technology company developing mission-autonomy software and autonomous aircraft for military and allied operations.
Funding history
Investors
About Shield AI
Founded in 2015, Shield AI builds Hivemind autonomy software and V-BAT and X-BAT aircraft for operations in contested, GPS- and communications-denied environments. Its current site also presents Aechelon synthetic-reality simulation and Vision Systems detection and tracking products.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will lead, coach, and develop Forward Deployed Engineers supporting customer onboarding, deployment, troubleshooting, and sustained Hivemind use. You will plan customer engagements, resolve complex integration issues, translate customer goals into technical milestones, and convey field feedback to product and engineering stakeholders.
Requirements
- Bachelor's degree in Engineering, Computer Science, or a related technical field
- 8+ years of technical experience in software, deployment, solutions, applications, or forward deployed engineering
- 2+ years of people management or technical leadership experience
- Customer-facing technical leadership experience
- Software engineering
- C++
- Python
- Communication
- Presentation
- Coaching
- People leadership
- Problem-solving
- Analysis
- Ability to travel up to 30%
Responsibilities
- Lead, manage, mentor, and develop Forward Deployed Engineers
- Plan, prioritize, staff, and execute customer engagements
- Provide technical leadership for customer onboarding, deployment, adoption, and operational success
- Serve as an escalation point for customers
- Translate customer goals into technical milestones and execution plans
- Guide debugging and resolution of software and integration issues
- Collect and communicate customer pain points, product gaps, and field insights
- Collaborate with product and engineering stakeholders to improve deployment readiness and customer success
- Travel up to 30% for customer engagements