Associate Asset Management Specialist
Shield AI is a U.S. defense-technology company developing AI-powered autonomy software and autonomous aircraft for military and allied operations.
Funding history
Investors
About Shield AI
Shield AI builds Hivemind, an end-to-end AI-pilot and mission-autonomy software platform for resilient operations in GPS- and communications-denied environments, alongside aircraft and simulation products including V-BAT, X-BAT, and Aechelon.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will support the full lifecycle of hardware and software assets, from receiving and deployment through recovery and retirement. You will maintain asset records, coordinate shipments and procurement, track licenses, reconcile inventory, prepare reports, support audits, and improve asset-management workflows.
Requirements
- 1–3 years of experience in IT asset management, IT operations, service delivery, procurement support, inventory control, or a related field
- Hardware asset management
- Software licensing
- ITSM, CMDB, ITAM, ERP, procurement, or inventory management systems
- Data reconciliation
- Process documentation
- Customer support
- Security and compliance
Responsibilities
- Support hardware and software asset lifecycle activities
- Maintain asset and inventory records in asset management, CMDB, procurement, and service management systems
- Coordinate device shipments, returns, warranties, repairs, replacements, and transfers
- Assist with purchase requests, quote collection, order tracking, receiving, invoice reconciliation, and renewals
- Maintain software license entitlement, assignment, usage, renewal, and reclamation records
- Follow asset-handling, chain-of-custody, storage, disposition, and audit procedures
- Perform inventory reviews and reconcile asset-record discrepancies
- Prepare reports and dashboards for inventory, requests, renewals, exceptions, and lifecycle activity
- Document procedures, work instructions, and knowledge articles
- Support onboarding, offboarding, refreshes, and equipment recovery
- Support audit requests and resolve documentation gaps
- Recommend process and workflow improvements
- Provide customer service to employees, vendors, and stakeholders
Benefits
- Bonus
- Equity
- Temporary benefits package after 60 days of employment