IT Logistics Specialist
Xsolla (USA), Inc., operating under the Xsolla brand, is a global video game commerce and payments company serving game developers, publishers, creators, and payment providers.
Projects
About Xsolla (USA), Inc.
Xsolla provides merchant-of-record and payment-processing services plus direct-to-consumer commerce, web shops, publishing and distribution tools, cloud gaming, fraud prevention, player engagement, creator monetization, and developer tooling for the video game industry. Its solutions operate across 200+ geographies with 1,000+ payment methods and are actively supported through live products, documentation, customer support, and ongoing hiring.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will coordinate IT procurement, vendors, inbound shipments, customs, inventory, and equipment handovers and returns. You will maintain asset records, organize hardware storage, arrange secure disposal of retired devices, report on logistics activity, and improve processes that reduce lead times, costs, or loss.
Requirements
- 2+ years in IT logistics, supply chain, procurement, or IT asset management.
- Working knowledge of import procedures and customs documentation.
- Experience maintaining an inventory or asset register.
- Professional written and spoken English.
- Strong Excel or Google Sheets skills.
- Ability to learn ITAM, ERP, and ticketing systems.
Responsibilities
- Raise and track purchase orders for IT hardware and accessories.
- Compare vendor quotes, confirm delivery dates, and escalate delays or pricing issues.
- Maintain vendor contacts, warranty terms, and return processes.
- Coordinate international shipments with freight forwarders and couriers.
- Track shipments and report expected arrival dates.
- Log deliveries and report damage or shortages within claim windows.
- Maintain accurate asset-register records.
- Run stock counts, reconcile records, and investigate discrepancies.
- Maintain organized hardware storage and minimum stock levels.
- Manage equipment handover and return for joiners, leavers, and role changes.
- Coordinate secure disposal, recycling, or donation of retired equipment.
- Report monthly on stock levels, orders, delivery times, and logistics costs.
- Participate in process-improvement projects.