Assistant Vice President Senior Associate Specialist Business Analyst Consumer Banking Technology and Operations
DBS Bank is a Singapore-headquartered bank serving personal, SME, corporate, wealth management, and institutional customers across 19 markets. It provides digital banking, financial markets, investment, lending, and other banking services.
About DBS Bank Ltd
DBS Bank is an Asia-focused banking group headquartered in Singapore. The bank offers personal and SME banking, corporate banking, private banking, global wealth management, financial markets, investment services, and digital banking products including digibank, IDEAL, and DBS Vickers Online. DBS also serves institutional and corporate clients and provides tokenised physical gold offerings for customers.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will analyze and document business requirements for consumer banking products, collaborate on workflows and processes, develop data models, reports, and dashboards, and identify automation opportunities. You will support project planning and stakeholder management, provide CRM and onboarding expertise, and drive digital initiatives integrating mobile app releases to improve customer journeys.
Requirements
- At least 5 years of Business Analyst experience
- Banking industry experience preferred
- Strong knowledge of CRM and onboarding workflow systems
- Experience driving digital transformation and integrated mobile app releases
- Analytical and problem-solving skills
- Ability to translate business requirements into technical solutions
- Proficiency in project management methodologies and tools
- Communication and stakeholder management skills
- Ability to work collaboratively in a cross-functional environment
Responsibilities
- Analyze and document business requirements for consumer banking products and services
- Collaborate with cross-functional teams to design and implement workflows and processes
- Develop and maintain data models, reports, and dashboards
- Identify opportunities for process improvement and automation
- Participate in project planning, execution, and stakeholder management
- Provide CRM and onboarding system expertise and technical guidance
- Drive digital initiatives integrating mobile app releases
