Assistant Relationship Manager
Coinhako is a Singapore-based, MAS-regulated cryptocurrency trading platform.
Funding history
About Coinhako
Coinhako operates a cryptocurrency exchange and digital-asset platform in Singapore. Its products let users create accounts, fund them via PayNow or FAST bank transfer, and buy, sell, convert, and manage more than 200 cryptocurrencies. The company emphasizes security, regulatory compliance, and an intuitive experience for users at different experience levels. It also provides institutional services, including custody and high-volume trading solutions.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will manage institutional, corporate, and VIP client relationships. You will oversee trade bookings and settlements, execute client trades, complete onboarding and KYC reviews, and follow client matters through to resolution. You will maintain accurate client documentation and support client communications.
Requirements
- Have 1–3 years of relevant experience in Priority or Private Banking
- Demonstrate interest in blockchain technology, fintech, and digital assets
- Understand client service
- Use interpersonal skills
- Support clients in Mandarin and English
Responsibilities
- Manage institutional, corporate, and VIP client relationships
- Oversee trade bookings and settlements
- Execute client trades promptly and accurately
- Complete client onboarding and KYC reviews
- Apply financial-product and strategy knowledge to support high-net-worth clients
- Prioritize and resolve client matters
- Collaborate to deliver client service
- Prepare client presentations and proposals
- Maintain account documentation and client records
- Monitor client activity and engagement
- Coordinate follow-ups, meetings, and reminders
Benefits
- Generous annual leave in addition to national holidays
- Medical coverage including GP, Specialist, and TCM care
- Well-stocked pantry
