Assistant Officer Telemarketing Personal Loan Sales Cards and Unsecured Loans Consumer Banking Group
DBS Bank Ltd is a Singapore-based bank providing personal, SME, corporate, institutional, wealth management, financial markets, and digital banking services. Its clients include consumers, small and medium-sized businesses, corporations, and institutional customers.
About DBS Bank Ltd
DBS Bank Ltd provides banking products and services including accounts, cards, insurance, loans, investments, digital banking, payments, trade finance, foreign exchange, commodities, investment solutions, and derivatives clearing. Through its SME business, it supports businesses with financing, cash-flow management, online banking through DBS IDEAL, sustainability programmes, and business-growth initiatives. The bank serves personal customers, SMEs, corporate and institutional clients, and wealth-management customers across its regional markets.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will promote personal-loan products by telephone to DBS cardholders and provide financial consulting to meet performance goals. You will report status and suggestions to your supervisor, handle customer personal-loan issues, and follow operating procedures and company regulations.
Requirements
- Telephone handling skills
- Fluency in Mandarin and Taiwanese
- Telephone experience preferred
- Excel skills
- Outlook skills
- Word skills
- Chinese typing skills
Responsibilities
- Promote personal-loan products by telephone to DBS cardholders
- Provide financial consulting to achieve performance goals
- Report status and suggestions to the supervisor
- Handle customer problems related to personal-loan business
- Follow operating procedures and company regulations