Application Manager Customer and Asset Services
German full-service bank providing securities trading, capital-markets services, banking infrastructure, fund and account services, research, and regulated crypto-asset trading.
About Baader Bank AG
Baader Bank AG is a family-run German full-service bank headquartered in Unterschleißheim near Munich. Its current activities include market making, brokerage, capital markets, corporate access, fund services, account and custody services, research, and regulated crypto trading for institutional and private-sector partners.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will take responsibility for operating, supporting, and improving applications in Customer and Asset Services. You will monitor applications and business processes, manage incidents, problems, and service requests, coordinate service providers, and plan releases and production deployments. You will support the transition of new applications into regular operations and ensure operational, security, documentation, and compliance requirements are met.
Requirements
- Experience in application management, operating complex applications, or IT service management
- Experience in banking or financial services is preferred
- Knowledge of incident, problem, change, and release management
- Basic knowledge of SQL, Linux, Shell, or interface technologies
- Very good German and good English language skills
Responsibilities
- Operate, support, and improve applications in Customer and Asset Services
- Support modern platforms and applications with a focus on AVD
- Analyze and handle incidents, problems, and service requests
- Coordinate internal interfaces, external service providers, and SaaS providers
- Monitor applications and business processes using monitoring and reporting tools
- Plan and support releases, production deployments, and operational handovers
- Support the transition of new applications and platforms into regular operations
- Ensure operational, security, documentation, and compliance requirements are met
- Contribute to the improvement of customer, account, securities account, and securities platforms
Benefits
- Flexible working hours
- Opportunity to work from home, including up to 20 days per year from elsewhere in the EU
- 30 days of annual leave
- Additional days off on December 24 and December 31
- Employer subsidy for occupational pension provision
- Employee parking
- Subsidized Deutschlandticket
- Subsidized company restaurant
- Health promotion
- Holiday care for employees' children
- Employee support through pme Familienservice
- Regular employee events