Analyst Specialist Operations Trade Operations Corporate Banking Technology and Operations
DBS Bank Ltd is a Singapore-based bank providing personal, SME, corporate, institutional, wealth management, financial markets, and digital banking services. Its clients include consumers, small and medium-sized businesses, corporations, and institutional customers.
About DBS Bank Ltd
DBS Bank Ltd provides banking products and services including accounts, cards, insurance, loans, investments, digital banking, payments, trade finance, foreign exchange, commodities, investment solutions, and derivatives clearing. Through its SME business, it supports businesses with financing, cash-flow management, online banking through DBS IDEAL, sustainability programmes, and business-growth initiatives. The bank serves personal customers, SMEs, corporate and institutional clients, and wealth-management customers across its regional markets.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will monitor and process outward A2 remittances including LRS cases while following internal and regulatory requirements. You will handle Nostro reconciliation support customer and stakeholder queries and work with relationship managers products branches and external providers to resolve payment issues. You will identify process risks and improvement opportunities manage KPIs and KRIs support project deliverables and monitor operational productivity. You will also guide colleagues support reporting and maintain alignment across cash operations.
Requirements
- Graduate or postgraduate qualification
- 10 to 12 years of experience in core foreign currency trade and cash operations
- Thorough knowledge of FEMA
- Experience managing large volumes and teams
- Knowledge of trade and A2 payments is preferred
- Awareness of capital account transaction monitoring controls and follow ups
- Good knowledge of Microsoft applications
- Understanding of systems used in cash operations
- Functional knowledge of handling SWIFT messages
- Strong customer complaint and enquiry handling skills
- Experience interacting with beneficiary banks issuing banks and other correspondents
- Excellent client and customer management skills
- Business orientation
- Ability to manage processes metrics and transitions without affecting customer deliverables
- Risk identification and mitigation skills
- Strong communication and presentation skills
- Strategizing and problem solving skills
Responsibilities
- Monitor and process outward A2 remittance payments including LRS cases
- Follow internal processes and external regulatory guidelines
- Perform Nostro reconciliation
- Guide colleagues on operational functions policies and practices
- Support reporting transaction checking presentation preparation and customer service
- Resolve payment queries and issues with internal teams branches and external providers
- Identify process risks and recommend mitigation measures
- Manage and maintain KPIs and KRIs
- Deliver project targets and operational commitments
- Monitor team productivity and maintain effective backup arrangements
- Support transparent employee assessment processes
- Ensure alignment across the cash operations function
