Account Manager Dutch-speaking
eToro is a social investing platform for trading and managing assets with insights from a global investor community.
Funding history
About eToro
eToro is a social investing platform that addresses the need for accessible trading and portfolio management. Users can buy and sell stocks, cryptocurrencies, and other assets, follow other investors, and use copy trading to mirror strategies. The platform brings together social features and investment tools to help users learn and act within a shared environment.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You build and maintain relationships with Dutch-speaking clients, support them through phone, email, Teams, WhatsApp, and other channels, identify their needs, provide tailored solutions, promote relevant products and services, handle inquiries and complex cases, and contribute to business objectives.
Requirements
- Native-level Dutch
- High-level English
- 3+ years of client service experience
- Customer service
- Sales
- Relationship building
- Communication
- Microsoft Teams
- Financial markets
- Investing
- Cryptocurrency
- AI tools
- Organization
- Prioritization
Responsibilities
- Build and maintain relationships with Dutch-speaking clients
- Support clients through phone, email, Teams, WhatsApp, and other communication channels
- Identify client needs and provide tailored solutions
- Promote relevant products and services
- Handle client inquiries and complex cases
- Contribute to team growth and business objectives
