Ripple helps financial institutions transform global payments by providing blockchain-powered infrastructure for cross-border payments, digital asset custody, and stablecoin solutions. With it, users can enable instant settlements, reduce costs, and access new markets. The company was originally founded as OpenCoin in 2012 and rebranded to Ripple in 2015.

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Skills

Av Customer Service Events Facilities Floorplans Google Workspace Invoices It Maintenance Onboarding Operations Repairs Security Vendor Management Workplace

Candidate Availability

Hybrid · Chicago · Required

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

The Workplace Operations Specialist manages daily workplace operations, employee experience, vendor relations, office and building maintenance, onboarding, events, facilities, workspace assignments, and workplace issue resolution for Ripple's Chicago office.

Requirements

Associate's degree or higher
2–4 years of facilities or workplace experience
Customer service skills
Attention to detail
Organizational and time management skills
Interpersonal and communication skills
Ability to work independently
Ability to work with C-suite executives
Flexibility and professional manner
Google Workspace proficiency
Ability to process invoices
Ability to lift 30–40 lbs

Responsibilities

Oversee day-to-day workplace operations
Manage food programs, deliveries, mailroom services, decor, and supplies
Ensure smooth workplace functionality and service standards
Develop and maintain office procedures and programming
Maintain a welcoming, safe, and professional office environment
Support employees and guests with workplace-related requests
Plan employee engagement activities
Coordinate onboarding logistics and new-hire workplace introductions
Coordinate onsite meeting and event logistics
Manage vendor relationships and service levels
Coordinate facility maintenance and repairs
Submit building management work orders
Update floor plans and coordinate office moves
Coordinate new-hire space assignments
Collaborate with Workplace, Security, IT/AV, and Communications teams
Escalate and resolve workplace feedback and issues

Benefits

Professional development budget
Flexible in-office scheduling
Bonuses
Equity
Physical healthcare coverage
Mental healthcare coverage
Retirement benefits
Family-forming benefits
Family support benefits
Employee giving match
Mobile phone stipend
R&R days
Wellness reimbursement
Generous vacation policy
Parental leave
Family planning benefits
Catered lunches
Premium snacks and beverages
Team offsites
Team bonding activities
Happy hours