Visa Project Coordinator
Zenus Bank is a Puerto Rico-chartered international digital bank providing cross-border USD banking, embedded accounts, payment rails, Visa card sponsorship, FX, compliance, settlement, and stablecoin infrastructure.
Funding history
Projects
About Zenus Bank
Founded in 2019, Zenus Bank operates as an International Financial Entity under Puerto Rico law and is regulated by OCIF under license IFE-061. Its current platform provides global USD accounts, embedded virtual accounts, cross-border payment rails, Visa debit/credit/corporate/crypto card programs, foreign exchange, compliance-as-a-service, 24/7 settlement, and USDC/stablecoin on-ramp and off-ramp capabilities. The bank describes itself as full-reserve and states that it is not FDIC-insured.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will coordinate card-program implementations and ongoing servicing for program managers. You will track requests, issues, project plans, testing, certifications, approvals, and launch readiness. You will coordinate Visa, processor, and internal stakeholders and maintain accurate program documentation and status reporting.
Requirements
- Bachelor's degree in business administration, finance, information systems, project management, or a related field, or equivalent practical experience
- Two or more years of experience in card operations, payments, fintech implementations, client servicing, or project coordination
- Knowledge of card issuing, BIN setup, program manager relationships, and card processor operations
- Experience coordinating projects, maintaining action logs, and managing stakeholders and deadlines
- Written and verbal communication skills
- Ability to translate technical requirements into clear actions
- Proficiency with Microsoft Office and project or service management tools
Responsibilities
- Serve as the coordination contact for assigned card program managers
- Track service requests, issues, owners, priorities, and target dates
- Coordinate service meetings and program communications
- Coordinate new BIN and card-program setup
- Collect requirements and track forms, submissions, approvals, and configurations
- Maintain implementation plans, milestones, action logs, and launch checklists
- Coordinate technical discussions and API integration activities
- Organize testing, user acceptance, defect tracking, and retesting
- Coordinate readiness reviews, sign-offs, launches, stabilization, and handover
- Document decisions, responsibilities, and next steps
- Coordinate resolution of authorization, issuance, settlement, reconciliation, dispute, and processing issues
- Maintain program records and prepare project status reports
