Implementation Manager

Taxbit provides software for automating tax calculations and reporting for digital assets, helping businesses and governments comply with cryptocurrency tax regulations.

Series B0 current maintainers0 active leadsTeam intelligence

Maintainer signals as of 9/25/2026

12927 Ringtail Cove, Draper, UT 84020, United States
About Taxbit

Taxbit offers a tax and accounting platform designed for digital assets, providing automated solutions for tax reporting, compliance, and financial tracking. The platform caters to individuals, businesses, and governments, integrating with exchanges and wallets to streamline tax calculations and regulatory filings. With support for various regulatory frameworks and accounting standards, TaxBit helps users manage cryptocurrency transactions, ensuring accuracy and compliance with evolving tax laws.

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Skills

Candidate Availability

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

You will lead end-to-end customer implementations from kickoff through handoff. You will translate requirements into implementation strategies, coordinate cross-functional teams, manage risks and customer communications, guide CSV, API, SDK, migration, validation, and filing-readiness activities, and improve scalable implementation practices.

Requirements

  • Bachelor’s degree in Accounting, Business, Information Systems, or a similar field
  • 4+ years of experience in technology consulting, project management, professional services, or related fields
  • Professional proficiency in English and Mandarin
  • Current residence in Singapore
  • Legal authorization to work in Singapore
  • Experience in enterprise architecture, AWS, integration technologies, and APIs
  • Experience working with Engineering teams
  • Communication and customer management skills
  • Problem-solving skills
  • Background in FinTech, RegTech, or Tax and Accounting preferred

Responsibilities

  • Lead customer implementations from kickoff through handoff to CSM/CX
  • Manage project plans, milestones, action items, dependencies, and customer communications
  • Translate customer requirements into implementation strategies
  • Sequence CSV, API, SDK, data migration, validation, and filing-readiness activities
  • Align customer stakeholders and internal teams on implementation approaches
  • Identify risks, determine root causes, develop mitigation plans, and escalate issues
  • Coordinate with Sales, Product, Engineering, Support, and CSM/CX
  • Lead implementation meetings and provide status updates, recaps, decisions, and tradeoffs
  • Guide implementation architecture, data models, integrations, and data validation
  • Develop scalable implementation processes, templates, workflows, and standards
  • Coach peers and create reusable enablement materials
  • Use customer feedback and implementation data to improve products and processes
  • Use AI tools to automate repetitive work, improve data accuracy, and enhance delivery efficiency

Benefits

  • Equity through RSUs
  • Competitive benefits package
  • Modern pension plan
  • Financial wellness benefits
  • Hybrid work model with 3 days in-office and 2 days remote or flexible
  • Paid Time Off
  • Monday team lunches, snacks, and drinks
  • Paid parental leave
  • Workplace autonomy and flexibility in task execution