UX Researcher

Skills

About the Role

You will bring user insights into the product design and development process. You will organize, facilitate, and analyze unmoderated and moderately complex moderated research; translate business questions into research objectives and plans; communicate findings clearly; identify improvements; and conduct heuristic analyses with recommendations.

Requirements

• 3+ years of User Experience Research experience.
• Knowledge of User Experience Research methodologies and best practices.
• Experience working on a cross-functional team with UX Design, Product, and Engineering.
• Verbal and written communication skills.

Responsibilities

• Demonstrate an advanced understanding of users and how they engage with products.
• Understand the product, relevant user journeys, user needs, challenges, and business context.
• Organize, facilitate, and analyze unmoderated and medium-complexity moderated user research.
• Translate business questions or hypotheses into research objectives and clear research plans.
• Communicate research findings across formats and connect them to business and customer goals.
• Identify and articulate areas for improvement based on research findings.
• Conduct heuristic analyses and make recommendations based on best practices.

Benefits

• Health plans
• Fertility and family-planning programs
• Mental health support
• Fitness benefits
• Paid time off
• Sick leave
• Annual bonus opportunities
• Long-term incentive opportunities
• 401(k) matching up to 5%
• Commuter benefits
• Pet insurance
• Medical insurance
• Vision insurance
• Dental insurance
• Life insurance
• Disability insurance
• Short-term or long-term incentive compensation
• Cash bonuses
• Stock program participation
• 14 paid company holidays