Trust Officer

BitGo Prime, LLC is BitGo Holdings’ institutional digital-asset trading and lending subsidiary, operating BitGo Prime’s trading, financing, collateral-management, and settlement offering.

Maintainer signals as of 9/2/2026

Palo Alto, United States
About BitGo Prime, LLC

A Delaware LLC and wholly owned BitGo Holdings subsidiary. It acts as counterparty for digital-asset trades and provides institutional digital-asset lending; BitGo’s Prime product presents trading, financing, collateral management, settlement, and access to regulated custody in one institutional platform.

View jobs by BitGo Prime, LLC

Skills

Candidate Availability

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

Oversee the full lifecycle of trust accounts, including client onboarding, KYC/AML reviews, risk assessments, account acceptance, trust distributions, document reviews, client servicing, and periodic compliance reviews.

Requirements

  • Bachelor's degree; advanced degree or certification preferred.
  • 4+ years of client-facing experience, including 1+ years in trust administration, wealth management, or financial services.
  • Experience conducting KYC reviews and onboarding high-net-worth or institutional clients.
  • Working knowledge of BSA/AML, CIP, FATF guidance, and trust acceptance principles.
  • Excellent verbal and written communication skills.
  • Strong attention to detail and proficiency with spreadsheets, document review tools, and onboarding platforms such as Persona.
  • Ability to manage multiple client relationships with urgency, care, and accountability.
  • Comfort working in a digital-first, fast-paced environment with evolving regulatory expectations.

Responsibilities

  • Manage and oversee the full lifecycle of trust accounts under administration, from onboarding through termination.
  • Perform client onboarding reviews (KYC), including identity and document verification, adverse media and sanctions screening, and risk-based assessments.
  • Contribute to the account acceptance process, ensuring new clients meet internal and regulatory standards before opening.
  • Collaborate with Compliance, Legal, and Risk teams on AML, BSA, trust policies, and account maintenance.
  • Maintain strong client relationships through responsive service and proactive support.
  • Participate in trust distributions, trust document reviews, and discretionary and directed account instructions.
  • Perform annual and periodic trust account reviews for compliance, documentation accuracy, and service consistency.
  • Maintain current knowledge of applicable laws, trust regulations, and BitGo products and services.
  • Escalate unusual account activity, complex asset types, and document deficiencies for resolution.

Benefits

  • Competitive base salary, bonus and stock options
  • 100% company-paid health insurance for employee, partner, and dependents
  • Up to 4% 401(k) company match
  • Paid parental leave and paid vacation
  • Free custom lunches, dinners, and snacks
  • Computer equipment and workplace furniture
  • Great colleagues and inspiring startup environment