Technical Program Manager
SpruceID provides digital trust infrastructure for government services. Its standards-based products help governments and other organizations issue, verify, and manage privacy-preserving digital credentials, including wallets, SSO, fraud prevention, and workflow modernization.
Funding history
Projects
About SpruceID
SpruceID builds privacy-preserving digital identity and trust infrastructure for government, financial institutions, and enterprises. Its offerings include digital IDs and wallets, identity gateways and SSO, verification, document intake, form modernization, legacy-system integration, and zero-trust security capabilities. The company helps states and cities modernize service delivery through interoperable, standards-based digital credentials and data systems that reduce fraud and support resident control of personal data.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You own delivery of complex identity and credentialing programs across government and enterprise environments. You serve as the primary customer contact, translate requirements and contracts into technical plans, coordinate engineering and product teams, manage concurrent programs, lead governance and executive communications, and identify and mitigate delivery risks and dependencies.
Requirements
- 3–7+ years in technical program management, implementation delivery, or systems-focused customer success
- Technical fluency with APIs, cloud infrastructure, system architecture, and identity concepts
- Experience operating in complex, ambiguous, multi-stakeholder environments
- Understanding of software development and delivery
- Ability to interpret contracts, SOWs, and technical requirements
- Executive communication and relationship-building skills
- Eligibility to pass a government background check
- U.S. residence
Responsibilities
- Serve as the primary contact for assigned customer programs
- Build relationships with technical and executive stakeholders
- Translate customer and policy requirements into delivery plans
- Define epics, milestones, and delivery roadmaps
- Participate in architecture and technical discussions
- Interpret contracts and statements of work
- Manage concurrent customer engagements
- Lead customer meetings and governance cadences
- Identify and mitigate delivery risks and dependencies
Benefits
- Equity