Technical Operations Engineer
Skills
About the Role
You will ensure the stability, reliability, and performance of production systems. You will lead deployment and optimization of blockchain networks, troubleshoot complex Web3 incidents with log and JSON-RPC analysis, and coordinate with ecosystem partners. You will build and maintain monitoring and alerting solutions, define and enforce SLOs and SLAs, and implement automation using tools like Ansible, Terraform, and Kubernetes. You will collaborate with support, infrastructure, and development teams, and participate in a rotating 24/7 on-call schedule to address critical incidents and perform post-incident analysis.
Requirements
- Minimum of 5 years in Technical Operations Site Reliability Engineering or related roles
- Proven Linux/Unix system administration and advanced troubleshooting capabilities
- Deep experience managing complex Web3 infrastructures including RPC services validator setups and node operations
- Hands-on experience with Helm Terraform Ansible and Consul
- Containerization experience with Docker and Kubernetes
- Competency in Python Go and JavaScript
- Proficiency in monitoring and analytics platforms such as Grafana and DataDog
- Experience defining measuring and maintaining SLAs SLOs and using incident response tooling like PagerDuty
- Ability to perform benchmarking capacity and cost modeling and root cause analysis
- Strong interpersonal and communication skills
Responsibilities
- Lead blockchain network deployments and optimization
- Resolve complex Web3 incidents through troubleshooting and log analysis
- Develop and maintain monitoring and alerting solutions using Grafana and DataDog
- Define implement and enforce SLOs and SLAs
- Implement and maintain automation with Ansible Terraform and Kubernetes
- Collaborate with support infrastructure and development teams on system improvements
- Participate in a rotating 24/7 on-call schedule to address critical incidents
Benefits
- Quarterly bonus tied to company and individual goal achievement