Technical Account Manager
Polymarket is a decentralized information markets platform that lets users bet on the outcome of real-world events.
Maintainer signals as of 9/2/2026
Funding history
About Polymarket
Polymarket is an information markets platform where users can trade on the outcomes of various events, leveraging the power of free markets to forecast the future. It provides a mechanism for users to bet on real-world events and earn money based on the outcomes.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
This is a technical client-facing role supporting market makers, trading firms, and institutional partners integrating with Polymarket's APIs and exchange infrastructure. The role combines account management and solutions engineering, serving as the primary technical contact for onboarding, troubleshooting, documentation, API health monitoring, and technical due diligence.
Requirements
- Have 2–5 years of experience in a technical client-facing role, such as developer relations, solutions engineering, or technical account management
- Have hands-on experience with exchange or trading APIs, including REST, WebSocket, or FIX
- Read and write code in Python, JavaScript, or similar languages
- Explain technical concepts clearly to engineers and non-technical stakeholders
- Understand electronic trading, including order types, latency, market data feeds, and execution quality
- Take ownership of client issues end to end
- Work closely with engineering, product, and sales
Responsibilities
- Own technical onboarding for market makers and institutional clients integrating with REST, WebSocket, and order-entry APIs
- Serve as the primary technical point of contact for partners after onboarding
- Triage client issues and coordinate resolutions with engineering
- Build and maintain integration guides, code samples, and documentation
- Translate client feedback into platform improvements and feature requests
- Identify integration bottlenecks, latency issues, and API pain points
- Support technical due diligence for institutional sales
- Monitor client API health and usage patterns and proactively address issues
Benefits
- Competitive salary and equity
- Unlimited PTO
- Full health, vision, and dental coverage
- 401k match
- Hardware setup including a new MacBook Pro, display, and accessories