Technical Account Director
OKX is a leading global cryptocurrency exchange offering a wide range of trading services, including spot and derivatives trading, as well as Web3 solutions.
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About OKX
OKX is a global cryptocurrency exchange known for its trading services and financial products. The platform offers a wide range of features, including spot and derivatives trading, staking services, and a user-friendly interface suitable for both beginners and experienced traders.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will gather business requirements and API feedback from internal and external stakeholders, including institutional customers, to continuously improve global API products. You will monitor the competitive landscape and industry trends and turn insights into actionable API product roadmaps. You will use data analytics to understand client behaviour and find opportunities to grow trading volumes and revenue, while building strong relationships with customers and strategic partners worldwide.
Requirements
- Strong interest in blockchain and finance industries
- Experience in Product Management or Engineering, preferably related to trading or technology platforms, especially network and API endpoints
- Bachelor's or Master's degree in Engineering, Mathematics, or Finance
- Proficiency in English and conversational Mandarin preferred
- Systematic thinking and problem-solving skills, including from a revenue perspective
- Enthusiasm for the Technical Account Manager role and delivering customer success
Responsibilities
- Gather business requirements and API feedback from internal and external stakeholders, including institutional customers
- Monitor the competitive landscape and global industry trends
- Translate insights into actionable API product roadmaps
- Use data analytics to generate insights into global client behaviour and identify opportunities to increase trading volumes and revenue
- Build and maintain relationships with customers and strategic partners worldwide
Benefits
- Competitive total compensation package
- L&D programs and education subsidy
- Team building programs and company events
- Wellness and meal allowances
- Comprehensive healthcare schemes for employees and dependants