Strategy & Planning Manager, Market Operations
Tools for Humanity is a technology company building products for humans in the age of AI.
Maintainer signals as of 9/2/2026
About Tools for Humanity
Tools for Humanity develops hardware, software, and services connected to World, described as an open-source real-human network. Its products include the Orb for privacy-focused proof-of-human verification, World App for World ID access, digital asset management, wallet functionality, transactions, and Mini Apps, and World Spaces for verification, community programming, and events. The company serves end users and organizations seeking to integrate World infrastructure into their projects.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
Partner closely with the VP of Operations to prioritize decisions, drive progress reviews, manage high-impact projects, build repeatable business intelligence processes, translate data into executive-ready recommendations, act as the VP’s proxy for other functions, and coordinate company-level reporting rhythms. Expect significant cross-functional collaboration and regular travel.
Requirements
- 7+ years of experience driving operational processes with cross-functional partners
- 3+ years building or using business intelligence platforms for decision-making
- Proven ability to lead projects and navigate ambiguity through research and curiosity
- Excellence in written business communications and executive-ready artifacts
- Strong problem-solving using formal frameworks to clarify goals and execution
- Ability to work with C-level stakeholders and influence without direct authority
- Willingness to travel approximately 50% of the time
- Previous experience as a Chief of Staff and in management consulting with demonstrated program management skills
- Experience with financial reporting, annual budgeting and planning, or similar processes
- Knowledge of modern software development workflows, tooling, ecosystems, and organizational design
Responsibilities
- Drive weekly prioritization and decision-making with the VP of Operations
- Provide data-driven recommendations by building repeatable business intelligence processes
- Lead initiatives and manage projects on behalf of the VP of Operations
- Gather cross-functional knowledge and synthesize insights for stakeholders
- Act as the VP of Operations’ proxy for major functions
- Coordinate weekly, monthly and quarterly company-level reporting
- Represent and present strategic and operational updates for Operations
- Establish and maintain business review rhythms within Operations and company-wide