Strategy & Operations Lead
Designer Fund is a venture capital firm that invests in early-stage tech companies using design to improve health, sustainability, or prosperity for people. It backs founding teams, particularly those with design backgrounds, across sectors like fintech, healthcare, climate tech, and developer tools.
About Designer Fund
Designer Fund is an early-stage venture capital firm that invests in tech companies leveraging design to drive positive outcomes in health, sustainability, and financial prosperity. Its portfolio spans a wide range of sectors including financial infrastructure (Stripe), preventative health (Omada), collaborative tools (Notion), developer tools (Netlify), product management (Linear), payroll and benefits (Gusto), design tools (Framer), and healthcare infrastructure (Commure), among dozens of other companies across fintech, climate tech, healthcare, EdTech, and AI. The firm also runs 'Designer Founders,' a community and platform highlighting designers who have gone on to found and lead companies, reflecting its focus on backing design-driven founders and design-centric startups from early stages through growth and acquisition.
Skills
About the Role
You'll lead a talented team of Analysts, the driving force behind Citymapper's data quality. This is a hands-on, leadership-first role: you'll coach and develop your team, jump in to remove blockers, and build the conditions for them to do their best work. Sitting at the intersection of product, engineering, and commercial, you'll keep the team focused on what the business needs — and make sure the work doesn't stop at data quality, but feeds into how Citymapper improves and grows.
Requirements
- At least 2 years of leadership experience
- At least 4 years of experience in an operational, technical, or generalist role
- Technically comfortable engaging with data and product work
- Strong project management skills
- Clear communicator who builds trust quickly across functions
- Bonus points for experience with data, Python, and/or transit data formats (GTFS, TransXChange, SIRI, HAFAS, etc.)
Responsibilities
- Lead a high-performing team of Data Analysts, setting a high bar for data quality, mentorship, and continuous improvement
- Own the data strategy and quality for your region across Citymapper's web and mobile products
- Partner with product, engineering, and operations teams to support product development, delivery, customer success, and user growth
- Collaborate with engineers to improve tools, automate workflows, and build scalable systems that grow with the business
- Turn complex datasets into actionable insights that guide decisions and drive improvements across the product
Benefits
- Equity
- Free medical plans
- 401K matching