Staff Software Engineer Platform
AI-native marketing operations platform for enterprise teams.
About Gradial
Gradial provides AI agents and governed workflows that automate enterprise marketing execution across content, campaigns, assets, pages, email, localization, quality assurance, and connected systems such as CMS, DAM, ticketing, design, CDP, and marketing-automation tools.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will provide hands-on technical leadership for platform systems and infrastructure. You will set platform direction, make architectural decisions, lead critical initiatives from definition through production, and improve reliability, scalability, developer experience, security, performance, and cost. You will evolve Kubernetes, CI/CD, observability, and infrastructure-as-code foundations; build internal tooling and automation; establish engineering standards; improve incident response; and mentor engineers through design reviews and collaboration.
Requirements
- 8+ years of professional software engineering experience with significant experience in platform engineering, infrastructure, SRE, DevOps, or related areas
- Ability to serve as a technical lead for complex platform initiatives while remaining hands-on in implementation
- Expertise in Kubernetes, cloud-native architecture, container orchestration, and production infrastructure
- Experience with infrastructure as code, GitOps, CI/CD workflows, and deployment practices
- Knowledge of observability and reliability across metrics, logging, tracing, alerting, and incident response
- Experience designing and operating production infrastructure for rapidly growing products and engineering teams
- Ability to establish technical direction and drive execution across multiple engineers
- Technical judgment for architectural decisions involving reliability, scalability, performance, and cost
- Ability to lead through influence and create alignment
Responsibilities
- Lead the technical direction of the platform across infrastructure, reliability, developer experience, security, performance, and cost
- Own the reliability, scalability, and operational health of the production platform
- Lead major platform initiatives from problem definition and architecture through implementation and production
- Evolve Kubernetes, CI/CD, observability, and infrastructure-as-code foundations
- Build tooling, abstractions, and automation for developing, deploying, and operating production systems
- Set engineering standards for reliability, service readiness, deployment, and operational ownership
- Improve monitoring, alerting, incident response, and observability
- Identify infrastructure bottlenecks and scaling risks and lead solutions
- Provide technical leadership through architecture, design reviews, mentorship, and hands-on collaboration
Benefits
- Performance-based annual bonus
- Equity awards
- Medical, dental, and vision coverage fully covered for employees and 75% covered for dependents
- Fertility and family-planning support
- 401k plan
- Unlimited PTO
- Flexible work hours
- Seattle office with a gym, sauna, and bike parking
- Free lunch three days a week in the headquarters