Staff Product Designer Consumer
Payward, Inc. is a global financial infrastructure company and the parent organization behind Kraken. It provides trading, custody, payments, lending, staking, tokenized assets, derivatives, and market data infrastructure to consumers, professional traders, institutions, enterprises, fintechs, banks, exchanges, asset managers, and onchain platforms.
Funding
Investors
About Payward, Inc.
Payward, Inc. operates a unified financial infrastructure platform powering a portfolio of products including Kraken, NinjaTrader, Breakout, xStocks, CF Benchmarks, and Payward Services. Its shared architecture provides global liquidity, risk and margin management, collateral and settlement, compliance and licensing, and operational infrastructure across crypto, tokenized assets, and traditional markets. Through Payward Services, the company offers APIs and infrastructure for crypto trading, custody, on/off-ramps, tokenized equities, derivatives, staking and yield, payments, and benchmark data. Payward operates across more than 190 jurisdictions and serves consumers, professional traders, institutional investors, enterprises, fintechs, banks, exchanges, asset managers, and DeFi/onchain protocols.
Skills
About the Role
You will lead the design direction for complex, high-priority areas of the Kraken app. You will turn ambiguous problems into clear, scalable user experiences; evolve the design system and visual language; influence product strategy and roadmap decisions; and use customer insights, data, and experimentation to improve outcomes. You will also drive cross-functional alignment, mentor designers, lead critiques, and advocate for high standards of craft and user experience.
Requirements
- 7+ years of product design experience with a portfolio demonstrating exceptional craft and impact, particularly in mobile app experiences.
- Ability to lead design direction for large, complex product areas and deliver high-quality outcomes.
- Strong UX and visual design skills.
- Advanced prototyping skills.
- Experience influencing product strategy and cross-functional decision-making.
- Systems thinking and experience with design systems at scale.
- Ability to mentor designers through feedback, collaboration, and example.
- Data-informed decision-making that balances user needs, business goals, and technical constraints.
- Excellent communication and storytelling skills.
- Understanding of human-centered design principles and research methods.
Responsibilities
- Set and elevate the design vision across key product areas.
- Lead the design of complex and ambiguous problem spaces.
- Create visually rich, forward-thinking designs.
- Shape and evolve the design system and visual language.
- Influence product strategy and roadmap decisions with product, engineering, and leadership.
- Drive alignment and clarity across cross-functional initiatives.
- Mentor and support other designers.
- Champion high standards of craft and user experience.
- Use customer insights, data, and experimentation to improve product outcomes.
- Lead design critiques and contribute to feedback and continuous improvement.
