Staff Forward Deployed Engineer
AI-native marketing operations platform for enterprise teams.
About Gradial
Gradial provides AI agents and governed workflows that automate enterprise marketing execution across content, campaigns, assets, pages, email, localization, quality assurance, and connected systems such as CMS, DAM, ticketing, design, CDP, and marketing-automation tools.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will lead technical discovery and implementation for enterprise deployments, translating customer workflows into scalable AI-native solutions. You will build, deploy, and optimize full-stack integrations; develop reusable onboarding tools; collaborate with stakeholders on requirements; document implementation practices; and ensure the performance, reliability, and maintainability of solutions after launch.
Requirements
- 8+ years of software engineering or technical implementation experience
- Experience with TypeScript or similar programming languages
- Strong understanding of APIs and systems integration
- Ability to understand enterprise software architectures, including CMS, DAM, and workflow tools
- Excellent communication with technical and non-technical stakeholders
- Experience working with enterprise customers
- Experience with LLMs, generative AI pipelines, and agent-style automation frameworks
- Willingness to travel occasionally, under 10%
- Legal authorization to work in the United States without current or future employer sponsorship
- Ability to commit to a five-day in-office work week in Seattle
Responsibilities
- Lead technical discovery and implementation for enterprise customers
- Translate business processes into AI-native solutions
- Build, deploy, and optimize features integrating customer systems with the LLM-driven platform
- Develop reusable tools, adapters, and configuration layers for enterprise onboarding
- Collaborate with customer stakeholders to define requirements and address edge cases
- Incorporate field learnings into the core product roadmap
- Create technical documentation and implementation playbooks
- Own solution performance, reliability, maintainability, backend architecture, and customer UX
Benefits
- Performance-based annual bonus
- Equity awards
- Medical, dental, and vision insurance fully covered for employees with 75% coverage for dependents
- Fertility and family-planning support
- 401k plan
- Unlimited PTO
- Seattle office gym, sauna, and bike parking
- Free lunch three days per week
- Flexible work hours
