Sr. Director, Global People Operations

Shield AI is a U.S. defense-technology company developing mission-autonomy software and autonomous aircraft for military and allied operations.

San Diego, United States
About Shield AI

Founded in 2015, Shield AI builds Hivemind autonomy software and V-BAT and X-BAT aircraft for operations in contested, GPS- and communications-denied environments. Its current site also presents Aechelon synthetic-reality simulation and Vision Systems detection and tracking products.

View jobs by Shield AI

Skills

Candidate Availability

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

You will define and execute the People Operations vision and roadmap, lead and scale the team, and transform service delivery into an AI-enabled self-service model. You will own lifecycle processes, data governance, technology roadmap and analytics.

Requirements

  • Bachelor's degree in HR, Business Administration or related field
  • 15+ years HR or People Operations experience
  • 7+ years leading People Operations or HR Shared Services teams
  • Experience designing and scaling shared services models
  • Track record of operational transformation including automation and AI
  • Expertise in employee lifecycle operations, compliance and data governance
  • Experience partnering with HRIS teams
  • Success with KPIs, SLAs and reporting
  • Strong leadership and stakeholder management

Responsibilities

  • Define and execute People Operations vision, operating model and roadmap
  • Lead day-to-day operations and service delivery
  • Lead and scale the People Operations team
  • Advise executives on workforce operations and AI enablement
  • Design service delivery architecture including automation and case management
  • Own service performance including SLAs and satisfaction
  • Own end-to-end workforce lifecycle processes
  • Ensure data accuracy, security and compliance
  • Define and execute the People Operations technology roadmap
  • Establish metrics, dashboards and reporting
  • Select and manage external vendors

Benefits

  • Bonus
  • Benefits
  • Equity