Software Quality Engineer
WRITERVisit WRITER website
WRITER is an enterprise AI platform for agentic work, aimed at marketing and revenue teams.
San Francisco, United States
Funding history
About WRITER
WRITER provides AI agents, proprietary Palmyra models, enterprise context and governance tooling to create and execute enterprise workflows.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will define quality strategies and test plans for AI agents and LLM-powered applications. You will build automation frameworks, translate AI features into test cases, integrate checks into CI/CD, manage defects and test data, monitor production performance, and champion quality practices.
Requirements
- 5+ years of software quality assurance or engineering experience
- 5+ years of GitHub Actions experience
- Proficiency with Python or TypeScript for test automation
- Experience with Playwright
- Understanding of AI and machine-learning concepts, model evaluation metrics, data pipelines, and generative AI testing
- Experience with AWS, Azure, or GCP
- Experience with Docker, Kubernetes, and CI/CD
- Experience designing, developing, or integrating agentic AI systems, AI skills, or MCP
Responsibilities
- Define and implement quality assurance strategies and test plans
- Design and develop automated test frameworks
- Translate AI features and model behaviors into test cases and validation criteria
- Integrate automated checks into CI/CD pipelines
- Identify, document, prioritize, and track software defects
- Perform root-cause analysis and provide feedback to development teams
- Monitor production systems and AI model performance
- Manage test data strategies and mock services
- Champion quality best practices across engineering teams
- Analyze customer feedback and debug logs throughout the defect lifecycle
Benefits
- Generous PTO and company holidays
- Comprehensive medical and dental insurance
- 16 weeks of paid parental leave
- Fertility and family planning support
- Early-detection cancer testing
- Pension scheme with company contribution
- Wellness stipend
- Learning and development stipend
- Company-wide and team off-sites
- Company stock options
