Software Engineer, Production Engineering

Skills

About the Role

You will build and operate critical infrastructure across compute, storage, messaging, and observability. You will own systems end to end, drive architectural changes, partner with product engineers during design, build developer tooling, participate in on-call rotation, and lead reliability and scalability initiatives.

Requirements

• 2+ years of software engineering experience shipping high-quality architectures for critical systems.
• Strong software engineering fundamentals, including clean, well-tested, production-ready code.
• Hands-on experience with distributed systems at production scale.
• Experience with at least one major cloud provider; AWS is preferred.
• Familiarity with observability practices, including SLOs, error budgets, alerting, and dashboards.
• Track record of leading technical projects end to end, including cross-team coordination.
• Comfort using AI tooling and coding agents in everyday engineering workflows.

Responsibilities

• Build and operate critical infrastructure across compute, storage, messaging, and observability.
• Drive architectural changes that address reliability and scalability issues.
• Partner with product teams during the design phase to review architectures and embed golden paths.
• Contribute to the move to cellular architecture.
• Develop AI infrastructure patterns and reusable platform foundations.
• Build developer tooling and self-service infrastructure.
• Participate in the on-call rotation and eliminate incident root causes.
• Lead cross-team reliability and scalability initiatives.

Benefits

• Flexible PTO.
• Centralized home-office equipment ordering.
• Health and wellness stipend.
• Budget for intra-office travel.
• Weekly coffee stipend.
• Medical, dental, and vision insurance coverage in the United States.
• One Medical annual membership in the United States.
• 401(k) with employer match in the United States.
• Fertility HRA in the United States.
• Paid parental leave.
• Pet insurance in the United States.
• In-office lunch, snacks, and drinks in the United States.
• Relocation support to New York City or San Francisco as needed.
• Medical, dental, vision, life, AD&D, and disability coverage in Canada.
• Fertility drug coverage in Canada.
• Group Retirement Plan with employer match in Canada.
• Employee Assistance Program and virtual care in Canada.
• Private medical insurance in the United Kingdom.
• Virtual GP and at-home care in the United Kingdom.
• Workplace pension in the United Kingdom.