IT Engineering Specialist I SRE

Itaú is a banking and financial services company serving individual, business, institutional, and public-sector customers.

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About Itaú

Itaú operates as a full-service bank providing financial products and services to individuals, companies, institutional clients, and public-sector customers. Its offerings include current accounts, credit and loans, credit cards, investments, capitalization, insurance, consortia, foreign exchange, payment collection, debt renegotiation, and digital banking applications. The organization also provides specialized services through Itaú Empresas, Itaú BBA, Itaú Asset Management, and Itaú Securities Services.

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Skills

Candidate Availability

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

You will help ensure the resilience of a financial application by responding to and preventing incidents. You will turn incident learnings and technical risks into tools, automations, health checks, dashboards, and AI-based solutions that accelerate diagnosis, reduce manual work, and improve platform reliability.

Requirements

  • Degree in Computer Science, Engineering, Information Systems, a related field, or equivalent experience
  • Strong software engineering experience and ability to build solutions in Python, Go, Java, or a similar language
  • Experience operating production systems, responding to incidents, and performing root-cause analysis
  • Knowledge of SRE and reliability practices including SLI, SLO, observability, monitoring, and alerts
  • Experience with automation and DevOps, including CI/CD pipelines, infrastructure as code, and scripts
  • Experience with cloud environments, preferably AWS, and containers such as Kubernetes, EKS, or ECS
  • Ability to communicate technical risks clearly and influence technical and business teams

Responsibilities

  • Handle incidents and recover critical user journeys
  • Prevent incidents through software engineering, automation, applied AI, and SRE practices
  • Build tools, automations, health checks, dashboards, and AI solutions
  • Turn incident learnings and technical risks into solutions
  • Accelerate diagnostics and reduce manual work
  • Propose standards and influence product and engineering teams on architectural evolution

Benefits

  • Transportation allowance
  • Meal allowance or food allowance
  • Medical plan
  • Dental plan
  • Life insurance
  • Profit sharing
  • Private pension
  • Discounts on financial products
  • Extended maternity and paternity leave
  • Childcare or nanny assistance
  • Wellhub or TotalPass
  • Access to Itaú leisure clubs