Software Engineer Payments Infrastructure

Enterprise conversational-AI platform that helps businesses build and operate customer-experience agents across channels.

San Francisco, United States
About Sierra

Sierra provides an AI platform for businesses to build, deploy, analyze, and optimize customer-facing agents across chat, SMS, WhatsApp, email, voice, and ChatGPT.

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Skills

Candidate Availability

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

You will design secure payment-capture protocols, extend tokenization and encryption systems, enforce the cardholder-data security perimeter, build payment-data detection, and create self-service payment capabilities for engineers.

Requirements

  • Backend, platform, or infrastructure systems
  • Security engineering
  • Go
  • Distributed systems
  • Production operations
  • Technical direction
  • Computer Science

Responsibilities

  • Design secure payment-capture protocols
  • Build and extend the tokenization platform
  • Own the cardholder-data security perimeter
  • Build deterministic payment-data detection
  • Drive processor-agnostic charging and self-service payment onboarding
  • Set technical direction for complex platform problems

Benefits

  • Unlimited paid time off
  • Medical, dental, and vision benefits
  • Life insurance and disability benefits
  • Retirement plan
  • Parental leave
  • Fertility and family-building benefits through Carrot
  • Lunch, snacks, and coffee
  • Discretionary benefit stipend
  • Free alphorn lessons
  • Equity plans