Software Engineer Agent Spanish Speaking

Enterprise conversational-AI platform that helps businesses build and operate customer-experience agents across channels.

Series ERecently funded0 current maintainers0 active leads
San Francisco, United States
About Sierra

Sierra provides an AI platform for businesses to build, deploy, analyze, and optimize customer-facing agents across chat, SMS, WhatsApp, email, voice, and ChatGPT.

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Skills

About the Role

You will build and ship reliable, scalable AI agents for enterprise production environments. You will own agent development from pilot through deployment and iteration, work directly with customers to solve business problems, and use customer insights to improve agent tools, features, and platform capabilities.

Requirements

  • Professional fluency in Spanish and English
  • Experience building and scaling end-to-end production systems
  • Technical problem-solving skills in fast-changing, ambiguous environments
  • Experience working directly with customers to understand needs and solve problems
  • Clear, direct, and persuasive communication across technical and non-technical audiences

Responsibilities

  • Design and deliver production-grade AI agents
  • Own the Agent Development Life Cycle from pilot through deployment and continuous iteration
  • Partner directly with enterprise leaders and startups to solve business challenges
  • Surface unmet customer needs and prototype tools and features
  • Collaborate with research, product, and platform stakeholders to evolve agent development capabilities

Benefits

  • Equity
  • Flexible unlimited paid time off
  • Medical, dental, and vision benefits for employees and their families
  • Life insurance and disability benefits
  • Retirement plan dependent on country of employment
  • Parental leave
  • Fertility and family-building benefits through Carrot
  • Lunch, snacks, and coffee
  • Discretionary benefit stipend
  • Free alphorn lessons