Senior UX Writer
Tide is a UK-founded fintech business financial platform providing banking and financial-management services to small businesses and sole traders.
About Tide
Tide Platform Limited operates Tide, offering business accounts, payments, accounting and tax tools, savings, payroll, and business finance. Tide is FCA-authorised for electronic-money and payment services and is not itself a bank; its business bank accounts are provided through partner banks including ClearBank.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will write English copy for end-to-end user journeys and adapt it for feature launches in international markets. You will collaborate with Design, User Research, Product, Engineering, CCM and Legal, explain your copy rationale to stakeholders, contribute to copy guidelines and handle content ops tasks in Lokalise.
Requirements
- Experience as a UX Writer or Content Designer, ideally in a similar sector
- Native-level English and excellent writing skills
- Understanding of user research and testing
- Creativity and problem-solving skills
- Ability to deal with ambiguity and grasp local administrative requirements across markets
- Great communication skills
- Comfortable working with style guides
- Ability to balance multiple priorities across squads
- Stakeholder management skills
- Passion for inclusive, accessible, user-centred design
Responsibilities
- Deliver English copy for end-to-end user journeys
- Adapt English copy for feature launches in international markets
- Collaborate with Design, User Research, Product, Engineering, CCM and Legal
- Advocate for UX writing and user-centered design
- Communicate the rationale for copy approach to stakeholders
- Contribute to Tide's copy guidelines
- Stay updated on best practices and industry trends
- Carry out content ops tasks in Lokalise
Benefits
- Share options
- Generous annual leave on top of bank holidays
- Paid maternity, paternity and adoption leave
- Sabbatical
- Salary sacrifice benefits (Nursery, Cycle to Work)
- Private family health insurance
- Life and accident cover
- Mental wellbeing support
- Pension scheme
- Paid volunteering and development days
- Learning and development budget
- Work outside the office up to 90 days annually
- Home office setup contribution
- Laptop ownership
- Daily breakfast, coffee, tea and juices
