Senior Technical Program Manager

Glean is an enterprise AI platform that connects company knowledge and systems to provide permission-aware search, AI assistance, and agents.

San Francisco, United States
About Glean

Glean develops enterprise Work AI software. Its platform provides enterprise search, a conversational AI assistant, and tools to build, govern, and orchestrate AI agents using a company’s connected data and permissions.

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Skills

Candidate Availability

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

You will lead end-to-end product development programs and maintain plans that clarify scope, timelines, and ownership. You will align product, design, engineering, go-to-market, and customer success stakeholders; manage risks and dependencies; and improve execution visibility, cadence, and delivery practices.

Requirements

  • BS/MS in Computer Science, Engineering, or a related technical field
  • 8-10+ years of technical program management experience
  • Technical background in AI/ML systems, LLMs, and agents
  • Understanding of software product development, API design, data systems, and integration patterns
  • Ability to structure multi-quarter programs with measurable outcomes
  • Written and verbal communication skills
  • Ability to manage ambiguity, risks, and cross-functional alignment

Responsibilities

  • Lead end-to-end product development programs
  • Build and maintain program plans
  • Drive execution for cross-functional initiatives
  • Partner with Go-To-Market and Customer Success on product rollouts
  • Facilitate alignment across Product, Design, and Engineering
  • Identify and mitigate risks, tradeoffs, and dependencies
  • Establish execution-health metrics
  • Improve program planning, tracking, and delivery practices
  • Manage programs for product launches and platform enhancements
  • Conduct postmortems and apply lessons learned

Benefits

  • Medical coverage
  • Vision coverage
  • Dental coverage
  • Generous time-off policy
  • 401k plan
  • Home office improvement stipend
  • Annual education stipend
  • Annual wellness stipend
  • Healthy lunches

Hiring Process

AI-focused exercise or discussion