Senior Technical Account Manager
Paxos is a regulated blockchain infrastructure platform offering settlement, liquidity, and tokenization services.
Maintainer signals as of 9/25/2026
Funding history
Projects
About Paxos
Paxos is a financial technology company that provides blockchain-based infrastructure solutions for the financial industry. It offers a platform for secure, fast, and cost-effective settlement of financial transactions and assets, enabling financial institutions to streamline operations and unlock new revenue opportunities. Paxos aims to modernize financial market infrastructure and make financial services more accessible.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
Manage the technical administration, integration, stability, and operational execution of customer accounts. Implement Paxos products and services, handle technical requests, monitor integration health, manage releases and configuration changes, support go-live readiness, and document reusable technical practices.
Requirements
- 5+ years of implementation consulting or technical account management experience in enterprise SaaS, fintech, or financial services.
- Experience delivering complex technical implementations for enterprise customers.
- Strong technical acumen and ability to lead API integrations.
- Experience managing complex stakeholder relationships.
- Excellent project management and communication skills.
Responsibilities
- Partner with customer technical and operational teams to implement Paxos products and services.
- Provide customer education, project management, test design, and best-practice recommendations.
- Prioritize and deliver technical and operational requests, including intake, routing, SLAs, and status communication.
- Monitor integration health and reliability, including error recovery, reconciliations, data quality checks, and environment hygiene.
- Run releases, API and schema updates, configurations, entitlements, keys, certificates, allowlists, and maintenance windows.
- Enable, validate, roll out, stabilize, and report on customer integrations.
- Publish patterns, FAQs, runbooks, and usage, SLA, and error reporting.
Benefits
- Equity
- Bonus
- 10% annual bonus
Hiring Process
Technical roles require prior screening by the engineering team before any coding interview.
