Senior Systems Engineer
Graphcore is a SoftBank-owned AI-compute company developing AI processors, systems, and software for machine-learning workloads.
Maintainer signals as of 9/25/2026
Funding history
About Graphcore
Graphcore develops Intelligence Processing Units (IPUs) and the Poplar SDK for building and running machine-learning applications. It continues operating under the Graphcore name as a wholly owned SoftBank Group subsidiary.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will troubleshoot and validate server, rack and AI compute hardware in lab and data-center environments. You will diagnose system failures, support deployments, document operating procedures, guide junior engineers and participate in on-call support during critical milestones.
Requirements
- Electrical engineering, computer engineering, computer science or related discipline
- Server hardware architecture
- Board-level debugging
- System-log analysis
- Hardware telemetry
- Power metrics
- Thermal metrics
- HPC systems, AI compute platforms or rack-scale infrastructure
- Collaboration
- Written communication
- Verbal communication
Responsibilities
- Lead break-fix troubleshooting for server blades, motherboards, power systems and rack-scale infrastructure
- Support engineering bring-up, component validation and firmware interaction testing
- Diagnose thermal, power, network, BIOS and BMC failures
- Perform root-cause analysis and propose corrective actions or design improvements
- Support hardware-platform deployment, rollout, validation and qualification
- Assess environmental factors affecting system reliability
- Develop standard operating procedures, troubleshooting guides and validation documentation
- Mentor junior technicians and engineers on diagnostics
- Participate in on-call or off-hours support during critical milestones and bring-up phases
Benefits
- Flexible working
- Medical coverage
- Dental coverage
- Vision coverage
- Flexible Spending Account
- Health Savings Account
- Disability insurance
- Life insurance
- 401(k) retirement plan
- Commuter benefits
- Wellness services
- Employee Assistance Programme