Senior Staff Product Support

Shield AI is a U.S. defense-technology company developing mission-autonomy software and autonomous aircraft for military and allied operations.

Series F+Recently funded
San Diego, United States
About Shield AI

Founded in 2015, Shield AI builds Hivemind autonomy software and V-BAT and X-BAT aircraft for operations in contested, GPS- and communications-denied environments. Its current site also presents Aechelon synthetic-reality simulation and Vision Systems detection and tracking products.

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Skills

Candidate Availability

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

You will lead logistics and sustainment planning across design, production, deployment, and field support. You will develop integrated logistics support products, perform maintenance and supportability analyses, manage supply support and spares planning, coordinate with suppliers and internal stakeholders, and ensure compliance with defense and contract requirements.

Requirements

  • Bachelor’s degree in logistics, engineering, supply chain, aviation maintenance, business, or a related field; equivalent military or defense logistics experience may substitute
  • 8+ years supporting UAS or fighter aircraft logistics and sustainment
  • Experience with Maintenance Task Analysis and maintenance planning data
  • Expertise in Logistics Control Number structures
  • Experience with reliability and maintainability principles and LORA development
  • Hands-on supply support experience, including spares planning, provisioning, inventory management, forecasting, repairables management, and sustainment execution
  • Ability to interpret engineering drawings, bills of material, configuration data, maintenance data, and technical documentation
  • Cross-functional experience with engineering, program management, supply chain, manufacturing, quality, field service, and customer teams
  • Strong analytical, communication, organizational, and logistics leadership skills

Responsibilities

  • Lead logistics and sustainment planning across design, production, deployment, and field support phases
  • Develop and maintain integrated logistics support products, maintenance concepts, provisioning inputs, spares plans, and sustainment documentation
  • Perform Maintenance Task Analysis and define maintenance requirements, tools, skill levels, labor hours, and maintenance levels
  • Develop and maintain Logistics Control Number structures
  • Support reliability and maintainability activities, including LORA and FMECA data analysis
  • Lead supply support activities, including provisioning, forecasting, inventory planning, repair coordination, and obsolescence management
  • Coordinate logistics resources with suppliers, depots, repair vendors, and internal teams
  • Support proposals, estimates, staffing plans, sustainment strategies, and logistics cost estimates
  • Ensure compliance with defense standards, contract requirements, export controls, and company processes

Benefits

  • Bonus
  • Equity