Senior Sales Operations Analyst
Gusto is a payroll and HR platform that helps small businesses pay domestic and international employees, manage benefits, and automate compliance.
Maintainer signals as of 8/12/2026
Projects
About Gusto
Gusto serves small and mid-sized businesses with payroll processing, employee benefits administration, and HR tools in one platform. Users can run payroll, manage health insurance, hire globally, and pay international contractors in local currency or USDC stablecoins. The platform automates payroll tax filings across multiple states and integrates with tools like QuickBooks and Xero.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You support Expansion Sales by building reports, dashboards, forecasts, automations, and workflows; maintaining data quality; managing accounts and territories; resolving operational issues; evaluating AI tools; and translating sales challenges into scalable solutions.
Requirements
- 5+ years in Sales Operations, Revenue Operations, or a similar analytical GTM role
- Salesforce proficiency
- SQL
- Tableau or Looker
- Excel or Google Sheets
- Forecasting experience
- Pipeline management
- Territory or quota planning
- AI and automation tool evaluation
- Written and verbal communication
- Problem-solving
- Data quality management
- Expansion, upsell, or cross-sell experience preferred
- Payroll, HR technology, or SMB SaaS experience preferred
Responsibilities
- Build and maintain sales reports and dashboards
- Own weekly forecasts and pipeline pacing
- Produce operational reporting and revenue insights
- Maintain metric definitions and data accuracy
- Prototype AI and automation tools
- Embed AI into sales workflows
- Lead AI and automation projects
- Improve sales processes and conversion
- Evaluate rules of engagement and compensation exceptions
- Document processes and build playbooks
- Support sales leaders and representatives with operational issues
- Manage account and territory administration
- Support onboarding and offboarding
- Troubleshoot reporting, workflow, CRM, and pipeline issues
- Communicate timelines, risks, and outcomes to stakeholders
Benefits
- Equity (RSUs)
