Senior Product Manager Social Experience
Payward, Inc. is the parent company and operating platform behind Kraken and a portfolio spanning trading, custody, payments, lending, tokenized assets, onchain finance, and benchmarks.
Maintainer signals as of 9/25/2026
Funding history
Investors
Projects
About Payward, Inc.
Payward operates unified financial infrastructure across crypto and traditional markets, including shared liquidity, risk and margin systems, collateral and settlement, compliance, and licensing. Its first-party portfolio includes Kraken, Kraken Pro, NinjaTrader, Breakout, xStocks, Payward Services, CF Benchmarks, Reap, Krak, Kraken Prime, Kraken OTC, Kraken Custody, and Bitnomial.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will design end-to-end social product journeys and interaction details for investing and trading experiences. You will build prototypes, conduct usability research, use funnel and cohort data to assess outcomes, define measurable experiments, and guide implementation and post-launch improvements.
Requirements
- Experience designing and shipping consumer social experiences
- Interaction design expertise
- Ability to build realistic interactive prototypes
- Knowledge of Figma, code, or AI tools for prototyping
- User research experience
- Ability to prioritize product problems and define success
- Experience interpreting funnel and cohort data
- Knowledge of social finance, credibility, incentives, reputation, and financial-activity visibility
Responsibilities
- Design complete social journeys for discovery, following, sharing, and responses
- Define navigation, hierarchy, copy, defaults, gestures, and feedback
- Build interactive prototypes and specify flows, states, and acceptance criteria
- Use behavioral insights to improve participation
- Run usability sessions and analyze funnel data
- Design for first use and repeated use
- Define and measure behavioral outcomes and experiments
- Guide implementation, launch, and post-launch improvements
Benefits
- Equity
- Bonus
- Wellness allowance
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k)
