Senior Product Manager Social Experience

Payward, Inc. is the parent company and operating platform behind Kraken and a portfolio spanning trading, custody, payments, lending, tokenized assets, onchain finance, and benchmarks.

Recently fundedCompany intelligence

Maintainer signals as of 9/25/2026

Cheyenne, Wyoming, United States

Funding history

About Payward, Inc.

Payward operates unified financial infrastructure across crypto and traditional markets, including shared liquidity, risk and margin systems, collateral and settlement, compliance, and licensing. Its first-party portfolio includes Kraken, Kraken Pro, NinjaTrader, Breakout, xStocks, Payward Services, CF Benchmarks, Reap, Krak, Kraken Prime, Kraken OTC, Kraken Custody, and Bitnomial.

View jobs by Payward, Inc.

Skills

Candidate Availability

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

You will design complete social experiences for investing and trading, from discovery and following to sharing, responses, and repeat use. You will shape interaction details, create and test prototypes, conduct usability research, analyze funnel and cohort data, define success measures, prioritize scope, and guide launches and post-launch improvements.

Requirements

  • Experience designing and shipping consumer social experiences
  • Strong interaction design expertise
  • Ability to build realistic interactive prototypes using Figma, code, AI tools, or a combination
  • Ability to use user research to inform design decisions
  • Ability to prioritize product problems, define success, and interpret funnel and cohort data
  • Understanding of credibility, incentives, reputation, and visibility in social finance

Responsibilities

  • Design end-to-end social journeys for investing and trading
  • Shape navigation, information hierarchy, copy, defaults, gestures, and feedback
  • Create interactive prototypes and define flows, states, and acceptance criteria
  • Use behavioral insights to improve participation and sharing
  • Run usability sessions and combine observations with funnel data
  • Design experiences for first-time and repeat users
  • Define measurable outcomes and evaluate experiments with data science
  • Prioritize launch scope, resolve engineering trade-offs, and improve the product after launch

Hiring Process

Job-related skills or work-style assessments may be requested; results are considered alongside experience and interviews.