Senior Marketing Associate - Social & Community
Stronghold is a San Francisco fintech infrastructure company providing developer-first payment and financial infrastructure, including ACH, card, real-time, and virtual-network payment products.
Maintainer signals as of 9/25/2026
Funding history
Projects
About Stronghold
Stronghold provides payment and financial infrastructure through developer APIs, enabling legacy and next-generation payments and financial services. Its current first-party product suite includes ACH Payments, Stronghold Direct, Merchant Financing, Checkout, Card Processing, Real Time Payments, and Virtual Payment Networks. Stronghold also operates the SHx digital-asset ecosystem and Stronghold Capital investment fund.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will manage daily social operations across X LinkedIn YouTube Discord TikTok and Instagram. You will grow online communities moderate conversations respond to questions and share product updates. You will create social assets blog posts visuals and email campaigns while managing the content calendar. You will repurpose long form content monitor engagement metrics support SHx campaigns and report community insights and channel performance.
Requirements
- 3–7 years of experience in marketing content or social roles
- Strong writing skills with attention to tone clarity and brand alignment
- Proficiency with AI tools and visual design platforms
- Experience managing or contributing to social media channels and online communities
- Comfort supporting brand voice and campaigns for B2B and crypto-native audiences
- Ability to stay organized work creatively work independently and meet deadlines
- Familiarity with Discord Telegram Canva Notion HubSpot or Figma is a bonus
- Must be located within a 25-mile radius of San Francisco
- Authorized to work in the United States
- No visa sponsorship available
Responsibilities
- Execute daily social operations across X LinkedIn YouTube Discord TikTok and Instagram
- Manage and grow online communities
- Moderate conversations and respond to community questions
- Monitor community sentiment and report emerging trends concerns and feedback
- Create social assets blog posts visuals and email campaigns
- Manage the content calendar across channels
- Repurpose long form content for social email and web
- Monitor engagement metrics and report campaign insights
- Support SHx marketing governance updates and merchant rewards campaigns
- Monitor fintech and crypto trends to inform content
- Own replies moderation and brand tone across community channels
- Maintain the feedback loop between communities marketing product and leadership
- Inform channel strategy and contribute a point of view to planning
Benefits
- Health benefits for eligible employees
Hiring Process
Recruiter screen, hiring manager interview, short project lasting approximately 1.5 hours, and remote panel lasting approximately 1–1.5 hours.