Senior IT Systems Engineer

AI analytics platform for exploring data, building data apps, and collaborating with trusted context.

10 current maintainers10 lead step-downs8 early lead departuresTeam intelligence

Maintainer signals as of 9/25/2026

San Francisco, USA
About Hex

Hex Technologies Inc. operates Hex, an AI analytics platform combining natural-language self-serve, SQL and Python notebooks, interactive data apps, and AI agents in a governed workspace. Its shared context engine grounds answers in organizational data, business definitions, and knowledge.

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Skills

Candidate Availability

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

You will own and improve identity, endpoint, SaaS, employee lifecycle, office technology, and asset-management systems. You will automate workflows, manage device provisioning and compliance, establish operational standards, resolve recurring employee technology issues, and help mature the IT function.

Requirements

  • 5+ years of experience in IT engineering, corporate infrastructure, systems engineering, or a similar role
  • Hands-on experience administering identity, endpoint, SaaS, and employee productivity systems
  • Experience managing macOS fleets with endpoint-management tooling
  • Scripting and automation skills
  • Ability to integrate systems using APIs and build durable workflows
  • Understanding of security fundamentals
  • Experience working across identity, SaaS integrations, laptops, networks, conference rooms, and office infrastructure
  • Ability to solve ambiguous operational problems
  • Clear communication with technical teams and employees

Responsibilities

  • Own and improve IT infrastructure across identity, endpoints, SaaS applications, employee lifecycle management, office technology, and asset management
  • Build automation, AI agents, and integrations that reduce repetitive manual work
  • Manage endpoint provisioning, configuration, compliance, patching, and inventory
  • Establish monitoring, documentation, change-management, and incident-response standards
  • Identify and eliminate recurring employee technology friction
  • Operate and improve office networking, conference rooms, AV, and employee-facing systems
  • Manage relationships with service providers, consultants, and technology vendors
  • Partner on the design and maturity of the IT program, systems, processes, metrics, and automation

Benefits

  • Equity
  • Comprehensive health benefits
  • Flexible paid time off