Senior Forward Deployed Engineer

Synthesia is an active London-based enterprise AI video platform that lets businesses create, localize, manage, and publish videos using AI avatars and voiceovers.

London, United Kingdom
About Synthesia

Synthesia Limited provides browser-based AI video creation for business communications, training, sales enablement, marketing, and support. Its platform includes AI-assisted creation, avatars, voiceovers, translation/localization, collaboration, and publishing workflows.

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Skills

Candidate Availability

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

You will work directly with strategic customers and partners to design, build, and deploy bespoke technical solutions. You will own custom engagements from scoping and architecture through delivery, translate ambiguous requirements into prototypes and production solutions, and share customer insights with product and engineering teams.

Requirements

  • Experience building and shipping software end to end
  • Ability to work across the stack or use APIs and integrations to deliver solutions quickly
  • Exposure to customer or commercial contexts
  • Familiarity with enterprise technical integrations and vendor solutions
  • Experience using AI tools to accelerate output

Responsibilities

  • Design and build bespoke technical solutions for strategic customers and partners
  • Own custom engagements from scoping and architecture through delivery
  • Translate ambiguous customer requirements into prototypes and production-grade solutions
  • Bridge technical and business stakeholders during customer engagements
  • Feed customer needs and engagement patterns into the product roadmap
  • Represent technical capabilities in customer meetings, workshops, and discovery sessions

Benefits

  • 25 days of leave plus local holidays

Hiring Process

Tech Recruiter Interview → Delivery and Impact Interview → Product Discovery/Implementation exercise → System Design Technical Discussion → Leadership Retrospective → employer debrief leading to offer or end of process.