Senior Digital Workplace Engineer ICT
UniCredit is a pan-European commercial bank serving individuals, businesses and institutions across Italy, Germany, Austria, and Central and Eastern Europe.
About UniCredit
UniCredit is a Milan-headquartered European banking group providing corporate, individual and payment solutions to more than 20 million clients. It currently maintains digital-asset capabilities including crypto-linked investment products, asset tokenisation, DLT settlement initiatives and an investment in BlockInvest.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will manage the lifecycle of Adobe and Microsoft 365 productivity applications, including deployment, configuration, patching, licensing, and troubleshooting. You will automate operational work with PowerShell, manage Office add-ins and custom solutions, test releases, coordinate changes, investigate major incidents, and mentor colleagues.
Requirements
- Several years of experience in Digital Workplace, endpoint engineering, or productivity application management
- Senior technical experience in large-scale, regulated, business-critical environments
- Knowledge of Windows 11 client architecture and troubleshooting
- Knowledge of Adobe Acrobat, Acrobat Reader, and Adobe enterprise administration
- Knowledge of Adobe Creative Cloud, Admin Console, licensing, identity, federation, and SSO
- Knowledge of Microsoft 365 Apps for enterprise
- Experience with Office add-ins, COM/VSTO add-ins, VBA macros, templates, and ribbon customization
- Advanced PowerShell scripting
- Experience with customized Windows applications and third-level support
- Understanding of C#, .NET, JavaScript, VB.NET, or VBA
- Knowledge of SharePoint integrations and document libraries
- Experience with enterprise software packaging, deployment, testing, and release processes
- Knowledge of PDF workflows and Office-to-PDF integration
- Knowledge of IT security principles, application control, macro security, code signing, and least privilege
- Fluent English
Responsibilities
- Manage the operational lifecycle of enterprise productivity applications
- Manage Adobe deployment, configuration, upgrades, patching, licensing, authentication, and troubleshooting
- Support Adobe Admin Console, enterprise identity, and SSO scenarios
- Manage and troubleshoot Microsoft 365 Apps for enterprise
- Manage Office add-ins, macros, templates, trusted locations, and ribbon components
- Support and evolve customized productivity solutions
- Manage dependencies across Office clients, add-ins, repositories, and configuration components
- Own application incidents and major issues
- Develop and maintain PowerShell automation
- Create application packages and deployment scripts
- Plan and execute functional, compatibility, regression, and user acceptance testing
- Coordinate releases, risk assessments, rollback procedures, and technical documentation
- Collaborate on maintenance, modernization, and migration of productivity applications
- Monitor service quality and translate recurring issues into improvements
- Mentor colleagues and establish engineering standards
Benefits
- Flexible working hours
- Hybrid work
- Benefits platform budget
- Healthcare insurance
- 21–25 days of holiday based on experience
