Senior Consultant
Incode Technologies is an AI-powered identity verification and fraud prevention company. It provides identity, biometric, liveness, KYC/KYB, authentication, age assurance, and deepfake-defense solutions for global enterprises across financial services, fintech, marketplaces, government, healthcare, telecommunications, gaming, and other industries.
Maintainer signals as of 9/2/2026
Funding history
Projects
About Incode Technologies, Inc.
Incode develops and operates an enterprise identity platform for verifying users, businesses, employees, and AI agents. Its offerings include document and biometric verification, facial recognition, liveness and deepfake detection, government-record matching, sanctions and PEP screening, risk decisioning, configurable workflows, case management, analytics, integrations, APIs, SDKs, and privacy-preserving on-device processing. The company serves organizations in financial services, fintech and crypto, commerce, marketplaces, public sector, healthcare, travel, telecommunications, gaming, social media, and related sectors.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will serve as a strategic interface between enterprise customers and internal engineering, product, delivery, DevOps, infrastructure, and business operations teams. You will guide customer implementations, manage projects and risks, resolve integration and production issues, develop customer-scoping processes, and present data-driven insights to client executives.
Requirements
- Experience leading customer projects in a consulting firm
- Demonstrated analytical and problem-solving skills
- Strong project and program management skills
- Excellent communication skills and the ability to distill complex issues
- Strong internal and external stakeholder management skills
- Experience working in an organization that develops mobile apps and services for enterprise customers
- Proven ability to resolve issues and risks cross-functionally
- MBA or relevant Master's degree in business, technology, or engineering is highly preferred
- Technical acumen to articulate enterprise capabilities and offerings is highly preferred
- Previous enterprise and/or SaaS Customer Success experience is a plus
- Working knowledge of biometrics or identity software is ideal
Responsibilities
- Manage all stages of the customer relationship, including implementation, relationship building, insight presentations, and issue and risk management
- Provide consultative product expertise and support to enterprise customers
- Collaborate with Customer Success colleagues to support clients
- Engage Solution Engineers and other stakeholders to guide implementations and transition customers into production
- Make decisions that advance client projects
- Develop processes to scope enterprise customer requirements
- Build methodologies that deliver continuous results and measure success
- Resolve customer integration and production issues with cross-functional teams
- Develop creative solutions to customer requests
- Lead data analysis, interpretation, and insight presentations for client executives
Benefits
- Flexible working hours and workplace
- Open vacation policy
- Reasonable accommodations throughout the hiring process